Does a video call count as a trip?
No. A video call is an appointment without travel: Kilevo imports it with the Online · 0 mi badge and gives it no miles.
Appointments whose location is a link (https), or mentions Microsoft Teams, Google Meet, Zoom, Skype, Webex, Whereby or a conference call, are recognized as online meetings. The trip stays in the list, for the record, but it weighs neither on the counter nor on the PDF mileage log.
If an appointment marked online actually took place in person:
- Expand the trip.
- Next to Video call, no travel, click Edit.
- Enter the real destination and click Update: the miles are calculated and kept.
This detection prevents phantom miles: a Teams link will never be turned into an address on the other side of the country.
Also in Trips
- How do I exclude a personal trip from my mileage log?
- How do I include an excluded trip again?
- Will a calendar sync overwrite a trip I edited?
- How do I change the starting address of a trip?
- Can I have several starting addresses (home, office)?
- How do I link back-to-back appointments into a tour?
- How do I unlink a tour?
- How do I add a trip manually?
