What do I do when a trip says Location not found?
The Location not found badge means the text of the appointment does not match any known place: Kilevo prefers to show no distance rather than a wrong one. Just give it the address.
- On the trip card, click Fix (or expand the trip and click Edit next to Edit end location).
- Choose My Addresses if the place is in your address book, or Manual Entry to type it with autocomplete.
- Check Save this address to my address book if you go there often.
- Click Update: the miles are calculated and locked.
If you fix the location in your calendar instead, the next sync tries the calculation again: a location not found is retried at every pass.
A name alone like "Community center" or "Paul's office" is not enough for Google. An address with the city, or better the ZIP code, is recognized every time.
Also in Trips
- How do I exclude a personal trip from my mileage log?
- How do I include an excluded trip again?
- Will a calendar sync overwrite a trip I edited?
- How do I change the starting address of a trip?
- Can I have several starting addresses (home, office)?
- How do I link back-to-back appointments into a tour?
- How do I unlink a tour?
- How do I add a trip manually?
